Frequently asked questions

Order before 12pm AEST on a business day and we dispatch the same day; otherwise it goes out the next business day. Every order ships from our Australian warehouse.

Standard shipping within Australia is $9.95, and free on orders over $150. Express shipping is also available, and you'll see its price at checkout before you pay.

Within Australia, Standard delivery usually takes 2 to 8 business days and Express 1 to 4 business days. These are estimates and can be affected by courier delays.

We deliver to Australia, New Zealand and the USA. New Zealand shipping is worked out at checkout based on your order. US orders ship from our Sydney warehouse for US$19, free over US$150, with all US duties and import fees covered. We aren't shipping to other countries at the moment.

First check your tracking link, then your letterbox, any safe place and with neighbours. Parcels can show as delivered a little before they turn up.

Still missing after 2 business days? Email info@actv8.com.au with your order number and we'll lodge an investigation with the courier.

Shipping Protection is an optional add-on you can choose in your cart before checkout. If a protected order is confirmed lost or arrives damaged in transit, your claim gets priority.

Not sure if you added it? It shows as a line item on your order confirmation email.

Changed your mind? Send it back within 14 days of delivery, unused and unwashed, and we'll refund or exchange it. You cover the return postage.

Read the full refund policy.

Email info@actv8.com.au with your order number and we'll sort it out.

We stand behind every towel. If yours has a fault, email info@actv8.com.au with your order number and a quick photo and we'll make it right.

Email info@actv8.com.au with your order number and a photo of what arrived, and we'll work out the next steps with you.

It's 150 × 70 cm, with a 22 × 16 cm zip pocket. The headrest pocket slips over the seat for a secure fit, and it fits most front seats.

Unzip it and the hood opens to go over your headrest, so the towel covers the seat and stays put. Zip it up and it's a sand-free beach towel, with a pocket for your phone, keys and cards.

Our Car Seat and Dog Car Seat Towels are 90% post-consumer recycled polyester micro-terry, about 8 plastic bottles per towel. Our Gym Towels, Hoodless Gym Towels and Changing Ponchos are premium recycled microfibre.

It's the same 150 × 70 cm size with the headrest hood and 22 × 16 cm zip pocket, in three paw print designs: Graham, Sunny and Freda. The pocket fits a lead, poo bags, keys and a phone.

The Gym Towel is 45 × 100 cm: compact enough to roll into any gym bag, big enough to wipe down between sets. It's lightweight and quick-dry.

It's a gym towel with no hood and a rope hang loop. It packs down small, and it's quick-dry and machine washable.

It's one size, designed to fit most adults, with full coverage front and back plus a hood, so you can get changed at the beach, pool or car park.

Machine wash cold and hang it to dry. Skip fabric softener because it clogs the fibres.

The 2-Pack is two Zip Pocket Car Seat Towels for $135, 10% off two singles. The Family Bundle is four for $240, 20% off, and standard shipping within Australia is free. You pick the colour of each towel on the Car Seat Towel or Dog Car Seat Towel page.

Mix and match Car Seat Towels, Dog Car Seat Towels, Gym Towels, Hoodless Gym Towels and Changing Ponchos in any colours: 10% off any 2, 15% off any 3 and 20% off 4 or more. Build yours on our Bundle and Save page and the discount is applied at checkout.

One discount code per order, unless we say otherwise. Codes can't be added after an order is placed and have no cash value.

Visa, Mastercard, American Express, UnionPay, PayPal, Shop Pay, Apple Pay and Google Pay. The options available to you are shown at checkout.

Yes. Prices are in Australian dollars unless the site is showing you another currency, and Australian prices include GST.

Email info@actv8.com.au with your order number as soon as you can. Orders placed before 12pm AEST on a business day are dispatched the same day, so the sooner we hear from you, the better.

Yes. Actv8 gift cards come in values from $50 to $200 and are delivered by email. They can be used at actv8.com.au, are valid for at least 3 years from purchase and can't be exchanged for cash.

Email info@actv8.com.au or use our contact page. If it's about an order, include your order number.

Yes. We make branded car seat towels and gym towels for businesses, clubs and events. Branded runs start from 60 units, and we send a free mockup in your branding within 48 hours, with pricing. Allow 6 to 7 weeks for production and freight. See Branded for Business.

Yes. Stock orders start at 30 units (one carton), and you can mix up to 5 designs in packs of 6. Request wholesale pricing on our Branded for Business page or email info@actv8.com.au.